Legal Directory

U.S. STATE PRIVACY RIGHTS NOTICE

Effective Date: June 8, 2026

This U.S. State Privacy Rights Notice (“State Privacy Notice”) supplements the Duck Stop Pro Privacy Policy and applies to residents of states that provide consumer privacy rights under applicable law, including but not limited to:

• California

• Colorado

• Connecticut

• Utah

• Virginia

• Other states that may enact similar privacy laws

This Notice explains the privacy rights available to eligible consumers and how those rights may be exercised.

1. Personal Information We Collect

Depending on your use of Duck Stop Pro, we may collect the following categories of personal information:

Identifiers

Name
Email address
Mobile phone number
Account identifiers
Device identifiers
IP address

Customer Records Information

Contact information
Loyalty account information
Rewards information
Purchase history
Receipt submission information

Commercial Information

Transaction history
Product purchases
Reward redemptions
Offer activity
Loyalty participation

Internet and Network Activity

Application usage
Device activity
Diagnostic information
Crash reports
Analytics information

Geolocation Data

Precise GPS location
Pickup locations
Transportation service locations
Background location information (when authorized)

Communications Information

SMS preferences
Push notification preferences
Customer support communications

2. Sources of Personal Information

We collect personal information from:

Information you provide directly
Your use of Duck Stop Pro
Device permissions you authorize
Loyalty program activity
Purchase transactions
Receipt submissions
Transportation service requests
Service providers supporting our operations

3. Business Purposes for Collection

We collect and use personal information to:

Operate Duck Stop Pro
Manage customer accounts
Administer rewards programs
Process purchases
Validate rewards
Coordinate transportation services
Dispatch drivers
Provide customer support
Deliver communications
Improve products and services
Detect fraud
Maintain security
Comply with legal obligations

4. Personal Information Sharing

Duck Stop does not sell personal information for money.

We may disclose personal information to:

Service Providers

Including providers supporting:

Cloud hosting
Data storage
Analytics
Loyalty administration
Messaging services
Transportation operations
Customer support
Fraud prevention

Business Partners

When necessary to:

Process rewards
Verify transactions
Deliver promotions
Support requested services

Legal Authorities

When required by law or necessary to:

Protect safety
Prevent fraud
Enforce legal rights
Respond to lawful requests

5. Your Privacy Rights

Depending on your state of residence, you may have the right to:

Right to Know

Request information regarding:

Categories of information collected
Sources of information
Purposes for collection
Categories of disclosures

Right to Access

Request a copy of personal information maintained about you.

Right to Correct

Request correction of inaccurate personal information.

Right to Delete

Request deletion of personal information, subject to legal and operational exceptions.

Right to Data Portability

Request a portable copy of certain personal information.

Right to Opt Out

Where applicable, request that certain uses of information cease.

Right to Non-Discrimination

Duck Stop will not discriminate against you for exercising privacy rights provided by law.

6. Sensitive Personal Information

Duck Stop may collect certain information that may be considered sensitive under applicable law, including:

Precise geolocation information
Account credentials
Authentication information

Sensitive information is used solely for legitimate business purposes, including:

Transportation services
Account security
Service delivery
Fraud prevention

Duck Stop does not use sensitive personal information to infer characteristics about consumers.

7. Exercising Your Rights

To submit a privacy rights request, contact:

Email: admin@duckstoptravelcenter.com

Please include:

Your full name
Email address associated with your account
Description of the request

Duck Stop may request additional information necessary to verify your identity.

8. Authorized Agents

Where permitted by law, authorized agents may submit requests on behalf of consumers.

Duck Stop may require documentation sufficient to verify:

The consumer’s identity
The agent’s authority to act

9. Verification Process

To protect privacy and security, Duck Stop may require identity verification before responding to requests.

Verification methods may include:

Account authentication
Email verification
Additional documentation when necessary

Requests that cannot be reasonably verified may be denied.

10. Appeals Process

Residents of states providing appeal rights may appeal certain privacy request decisions.

Appeals may be submitted by contacting:

admin@duckstoptravelcenter.com

Duck Stop will review and respond in accordance with applicable law.

11. California Privacy Rights

California residents may have additional rights under:

California Consumer Privacy Act (CCPA)
California Privacy Rights Act (CPRA)

Duck Stop does not knowingly sell personal information or share personal information for cross-context behavioral advertising as those terms are defined under California law.

12. Retention of Personal Information

Duck Stop retains personal information only for as long as reasonably necessary to:

Operate Services
Administer rewards programs
Support transportation services
Maintain business records
Prevent fraud
Comply with legal obligations

Retention periods vary based upon the nature of the information and legal requirements.

13. Changes to This Notice

Duck Stop may update this State Privacy Notice periodically.

Updates become effective when posted within Duck Stop Pro or on our website.

14. Contact Information

Duck Stop Travel Center
10000 75th St.
Hodgkins, Illinois 60525

Email: admin@duckstoptravelcenter.com

This U.S. State Privacy Rights Notice supplements and forms part of the Duck Stop Pro Privacy Policy.